Author Joe Taylor Jr. researched America's biggest mortgage lenders hands-on, by taking a job inside the home loan industry. As a corporate trainer, Joe developed front line service strategies for some of the country's most prominent banks. He taught lending consultants how to explain the complex home loan process, while learning the secrets of finding the best refinancing deals from experienced underwriters. Today, Joe puts the current mortgage market into context by separating facts from hype in his columns and feature articles on ShopRate.com.
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